In 2014, the global
Insurance industry is finally emerging from the combination of financial turmoil and economic uncertainty that has challenged international property-casualty and life-annuity insurance companies for the last several years.”
Shaun Crawford, Global Insurance Leader
As the global insurance industry emerges from this challenging time, there are clear signs of rising opportunity for international property-casualty and life-annuity insurance companies. Still, complex challenges lay ahead, resulting in the prospect of slim profit margins in 2014 and fueling the need for greater customer-centricity across operations.
The headlines from our 2014 Global
Insurance outlook recap the industry’s most compelling storylines:
Rising individual wealth and aging populations are emerging as enticing areas of product expansion and revenue growth in Asia
Specific niches in Latin America are seeing substantial growth potential
Capital positions for carriers in Europe and North America are rebuilding
Looking on the risk side of the equation, global insurance executives are challenged by the protractedly low interest rate environment and an often confounding array of stringent international and national regulations.
Technology continues to shape the industry, with legacy systems restraining some carriers’ ability to embrace big data analytics or meet the expectations of digitally savvy customers. The need for strong digital operations and rich customer experiences will be an ongoing strategic theme across the industry for some time to come.
Overall, the industry appears at the threshold of much better times ahead, though there is much work to do for global carriers looking to take advantage of the opportunities.
Summary of the key challenges and opportunities by region
Asia-Pacific
Canada life
Europe
Latin America
US life-annuity
US property/casualty
News Source :
www.ey.com
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